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The Call 48 Guide to Measuring VoIP Scalability

If the pandemic taught us anything, it’s that in a moment’s notice a business might not only slow down, but it might hit a meteoric boom in need. Call 48 offers complete scalability and flexibility to our customers. But when we speak about scalability, we mean much more than adding phone lines and features.

Scalability and flexibility go hand in hand as they adjust to the demands of an active business. But they don’t mean the same thing. They differ in the sense that flexibility also refers to the way users configure and employ features. The ability to change components as needed contributes to a system’s efficiency overall. Even if adding lines is a simple process, the time it takes to setup and modify needs factoring too. This is where usability and scalability collide.

Of course, everyone wants to focus on growth. Scalability is perfect for adding new lines and features as your business demands grow. But did you know that scalability also pertains to when a system needs to downsize? Don’t look at VoIP service and solutions downsizing as a bad thing. In many ways, it’s not. Businesses also need to downsize for a variety of growth purposes. The modern workforce spends less time in the office, either working from home ortelecommuting on the road, so accessibility directly determines a system’s scalability.

Call 48 is able to measure the effects a system’s tools have on its efficiency. The importance of scalable communications includes benefits such as decreased transition time, cost reduction, market resilience and increased communications efficiency. In regards to accessibility, a scalable system must also be compatible
with a range of devices.

To find out more about how Call 48 can make your business scalable, why it’s important to your business and
how to measure it, contact a member of our team today.