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Tag: voip local number porting

Call 48 Makes the Local Number Porting Easy

When you are a leader in the DID industry, its imperative that Local Number Porting, or LNP, is can be done easily and quickly for customers. LNP is not as difficult as you may believe and with the Call 48 guide to LNP, we can help you make sure that your porting process goes quickly and smoothly. Here Call 48 explains what number porting is and how to port your phone number from one provider to another or an outdated landline to innovative VoIP.

Put simply, the reason a VoIP customer keeps their number because the number is ‘ported’ from a network to a provider. Porting is a process which allows users to move their phone numbers from one network or provider to another. There are a number of reasons why someone may wish to do so such as contact consistency, memorability (do you actually know anyone’s phone number that’s not saved in your phone anymore?), publicity and company branding.

Porting a number from the traditional phone line to VoIP is possible, but not always an available service. In many cases, the former provider will only port for a ‘goodbye’ fee/ severance payment, or what in basically is a last-ditch attempt to keep you as their customer by making your life difficult.

In landline to VoIP transitions, local number portability encounters only few challenges. For one, telephone providers may be restricted in their network’s reach, so users transferring to another city or country simply go out of bounds. As well, local number portability requires a person or business’ registration to match the records both providers have on hand, meaning a number assigned to different individuals, although in the same company or family, does not work.

When porting a number from one VoIP provider to another, porting does not commonly happen because users do not own the virtual phone numbers assigned. Most of the time, they actually belong to the network as a whole.

To aid and assist in LNP, Call 48 operates a proprietary back end system called VoIP Portal where numbers are assigned automatically and updated in real time. In addition, there are also a wide variety of local and toll-free number area codes to pick from, so users will find their options abundant. If you need your numbers ported, contact a member of the Call 48 DID team today to get your numbers moving in the right direction. We will also take you for a tour of the VoIP Portal so you can see how easy it is to assign them.

Keep Your Identity with Your VoIP Phone Number

What is your company’s identity worth? When a reseller is new to Call 48, they ask the same question each time on behalf of their customers and it’s an important one: can I take my business phone number with me? 

Think about your identity as a company. Customers and vendors have been contacting you through that valuable number for who knows how long. Your phone number is a huge part of your identity. And you want to ensure that you can take that piece of your identity with you. When it comes to phone numbers in the VoIP world, there are three main categories of phone them, and Call 48 handles them all.

1. Ported Numbers

Ported numbers are those that you have already brought from one provider and are moving to Call 48. Click this link to learn more about our number porting process to keep your number.

2. Toll-Free Numbers

Toll-free numbers, those 800 or free to dial numbers, are free to be ported from provider to provider. Want to be sure about this? They are actually required to be done so by U.S. law! So no matter what company you are switching from, when you come to Call 48 you can take your toll free number with you.

3. Provided Numbers

Provided numbers are a slightly different case. If your previous provider assigns you a phone number, then that service has the ability claim ownership of that number. They can also deny you the right to port it away if you switch providers. However you make the switch to a powerful, leading provider like Call 48 , we will do everything in our power to make sure the move is as seamless as possible.

What is identity worth to you? At Call 48 you don’t have to worry about it. Contact us now to find out how to keep your phone numbers.

VoIP Local Number Porting Made Easy

Do you need a phone number ported? Call 48 has one of the largest Local Number Porting (LNP) services offering around. As a premier CPAAS VoIP provider, Call 48 has approached common LNP issues by automating the process by developing an online signature LOA and incorporating it into our proprietary backend VoIP Portal. The result has been a smoother and faster porting process for customers.

With the VoIP industry growing faster than ever due to the pandemic, many carriers are seeing challenges attempting to process LNP orders. Many carriers are still doing number portability by using handwritten LOA’s and emails. By doing LNP with Call 48’s proprietary backend system, porting a phone number either has become faster and simpler. This means if you are porting one, five, or 1,000 phone numbers you can do so in bulk.

The true strength of Call 48 comes from the size of our footprint. With over 15,000,000 on net and off net DIDs from more than 13,000 rate centers and more every day, we are a true nationwide provider, making our number porting capabilities much easier and faster. We have grown our footprint by aggregating several carriers in order to provide one large ubiquitous network.

Did we mention Call 48 local number porting is FREE…

Do you have numbers which need porting? Contact the porting department at Call 48 or sign up now for our LNP capabilities as well as our rates to do so. We can have your number ported faster than you think.

Call 48 Answers FAQs on Local Number Porting

When Call 48 resellers sign up new customers, one of the first things they will need is a phone number. To transition this new customer to VoIP, or from old VoIP to new VoIP, is known as local number porting the number. Let Call 48 answer your LNP questions:

Q: What exactly is Local Number Portability?

LNP is the process of transferring a phone number from one service provider to another whether it is a landline, wireless or IP. Call 48 can even port your toll free numbers. In the the Telecommunications Act of 1996, the Government mandated this ability to allow consumers to keep their phone numbers if they switched telephone providers and remain in the same geographic area. However, the Federal Communications Commission website lists a few situations where porting a number may not be possible. These include:

1) If you are moving to a new geographic area. This would not allow you to keep the same area code.

2) If you are using a rural wireline service provider, as some of these providers may obtain exemptions from the LNP mandate from state authorities.

Q: What exactly is the standard LNP process?

First contact the Call 48 DID team with the 10-digit phone number you are looking to port. A copy of your most recent phone bill will be needed to provide us proof that you or your business owns the phone numbers that you want to port. Make sure the bill clearly lists:

  • The customer or business name
  • The billing / service address
  • The phone number(s) to be ported

If you don’t have a bill don’t worry. You can request a Customer Service Record (CSR) from the provider you are porting the number away from. The FCC also mandates that all telephone service providers must supply a CSR upon request by the customer. This document will list all of the above information. Once all of the paperwork is in, you just have to wait for the LNP process to complete.

Q: How much does LNP cost?

Call 48 charges a nominal one-time fee for porting your number(s) to ourdatabase, and we are one of the lowest around. This fee covers any paperwork that is involved in the local number portability process, as well as our time for retrieving your numbers from your current provider. If you have a large block of numbers to port, contact us for bulk rate pricing.

Q: How Long Does the LNP Process Last?

Porting a local phone number typically takes 2 to 4 weeks, while porting a toll-free number can take 6 to 10 business days.

Do you have more questions about LNP, the process and provisions? Or are you ready to being porting numbers yourself? Contact Call 48 today and start the LNP process now!

Easy Local Number Porting with Call 48

A customer keeps their number because the number is ‘ported’ from a network to a provider. When the number is local, this is referred to as Local Number Portability (LNP). Call 48 has worked hard to make sure that porting your local phone numbers is as simple and fast as possible. With our proprietary back end system called VoIP Portal, numbers are assigned automatically and updated in real time. In addition, there are also a wide variety of local and toll-free number area codes to pick from, so users will find their options abundant.

Porting a number from a standard telephone provider to VoIP is possible, but not always an available service, and believe it or not, not all phone numbers are actually eligible for a porting transfer. Providers often will only port numbers away for a fee. But when porting a number from one VoIP provider to another, porting does not commonly happen because users do not own the virtual phone numbers assigned. Most of the time, they actually belong to the network as a whole.

In service to VoIP porting, LNP transfers will see a few challenges. First, some telephone providers may be restricted in their network’s reach, so users transferring to another city or country simply cannot be done. Local number portability requires a person or business’ registration to match the records both providers have on hand, meaning a number assigned to different individuals, although in the same company or family, does not work. Speaking with the VoIP provider directly is also a smart move to see if there are exceptions or alternatives.

There are also many reasons why a customer will want to keep their number. Their customers know their number. Sometimes they find their number memorable or if it’s a business, perhaps there is some branding behind the number. But regardless of the reason, “Can I keep my phone number?” is a question customers always ask. Let Call 48 give you the easy answer of yes to them. Contact one of our sales representatives can hook you up with a free demo of VoIP Portal.

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