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The ANI and ALI in Emergency VoIP Phone Calls


When providing phone service to either businesses or residences, customers need to know important information regarding their ability to make emergency telephone calls. Call 48 is committed to offering our VoIP providers, resellers and wholesale agents answers to their questions about emergency information. One question asked often is this:

What is the difference between the ALI and ANI databases and how do they effect emergency VoIP call responses?

The Automatic Number Identification (ANI) is the automatic display at the PSAP of the telephone number associated with the line which called 911. Each telephone number and the physical location to which it corresponds are stored in an Automatic Location Identification (ALI) database, managed by the local exchange carrier.

Imagine you call 911 and the operator who is looking at the screen, sees the adddress of the caller and says “help is on the way.” In that 911 call, the PSAP uses the ANI to retrieve the caller’s physical address from the ALI database. Additionally, the ANI acts as a callback number should the PSAP lose its connection to the distressed caller. Both ANI and ALI are key capabilities of E911 service.

With traditional E911 service, ALI records are stored in regional ALI databases, and are usually administered by the local exchange carrier (LEC). When a phone’s location changes, the regional ALI database must be revised with new location information which can take up to 48 hours to update.

Due to the capabilities of IP phones, it can be difficult to ensure that the regional ALI is up-to-date. Whereas traditional telephone numbers are static, IP phones can be moved easily, forcing the user to notify a network administrator, who in turn must contact the LEC to update the phone’s location in the regional ALI database. Unfortunately, this process takes time to implement, and may be forgotten entirely by the user.

Additionally, IP phones can relocate to regions served by different ALI databases entirely. A VoIP service provider or enterprise would then need agreements with each LEC to update different regional ALI databases as phones move around the country.

Ultimately, it is difficult for regional ALI databases to stay current with nomadic VoIP users, and there is no guarantee that the VoIP caller’s accurate location information will be available in a crisis.

Contact Call 48 for more information about emergency calls using VoIP services and solutions. 

Complete VoIP Origination Coverage of Canada

When it comes to origination coverage of Canada and the North American continent, no one provides more complete coverage than Call 48. Our VoIP origination footprint covers over 95% of the United States and Canada, offering both reseller and wholesale VoIP service. We provide customers the ability to receive calls, purchase DIDs, and port DID telephone numbers in Canada. As the top domestic VoIP wholesaler in North America, Call 48 offers an unparalleled aggregation model.

Along with blanketing Canada with origination, we also handle service in Puerto Rico and Hawaii, making for a complete North American service package. Call 48 customers will be able to enjoy a full array of domestic VoIP services from a single wholesale provider, including origination, termination, local and toll-free number porting, and features such as CNAM and T.38 faxing.

Over the years, Call 48 has solidified lasting relationships with major fixed line and long distance carriers from all over the globe. Because of our good standing, our customers can port in their phone number from over 690 rate centers – more rate centres in Canada than any other fixed wire or VoIP provider (resellers excepted). 

Having established itself as a leading player in the VoIP industry, both at home and abroad, Call 48 features one of the largest VoIP networks with more than 13,000 rate centers, and also boasts a DID warehouse with over 15,000,000 on net and off net VoIP phone numbers.

If you have been seeking VoIP origination services and solutions for Canada, look no further than Call 48. Contact Call 48 today and ask for our Canada specialist.

Call 48 Specializes in DID Phone Numbers and VoIP Origination

The first thing needed to make a phone call is a phone number and that’s why Call 48 specializes in DID phone numbers for the United States and Canada. With access to more than 13,000 rate centers throughout the United States and Canada, Call 48 is a premier CPAAS provider offering unparalleled VoIP origination services starting at $0.15 per number and $5 channels.

US and Canada VoIP DIDs

Through our proprietary VoIP Portal, Call 48 customers have instant access and provisioning to over 15,000,000 on net and off net DID phone numbers currently in inventory. Our web management portal additionally delivers the freedom to search, purchase, and provision DIDs in real-time. Telephone numbers can be selected in several ways: by network, tier, NPA, state, rate center, LATA, and vanity.

In addition to the incredible availability, individual Call 48DID numbers can be customized online with add-on features such as CNAM (caller ID delivery and storage), SMS, T.38 (faxing over IP), fax-to-email, email-to-fax, E911 emergency and alert notification service, and 411 directory assistance.

Toll Free VoIP DIDs

Call 48 toll free DID phone numbers can be instantly provisioned. We can also port existing toll free DIDs to our network. Toll free DIDs are ideal for customers of resellers and wholesalers because they can be dialed from any phone in the United States at no cost to the caller. Vanity wholesale toll free DIDs (think 1-800-MY-PIZZA) are also available.

International VoIP DIDs

The world is a small place so you should have presence wherever you want. Call 48 offers you global presence, with over 120 countries and thousands of area codes around the world. Call 48 offers one of the largest international DID origination coverage in the VoIP industry. Our extensive selection of international DIDs gives our customers access to local phone numbers in thousands of cities.

Each Call 48 international DID is billed on a flat-rate, fixed monthly fee service. This means no per-minute charges and our talking on the phone as much as you want for a low, monthly flat charge. This includes an unlimited number of calls, with no limit on the length of each call. Moreover, each number is provided with two channels, allowing two concurrent incoming calls on the same number.

To find out more about the VoIP origination DID options Call 48 can provide you, as well as our International Rate list, contact us now so you can get your customers calling!

The Easiest VoIP Bill with One Tier Origination

Resellers sick and tired of dealing with dozens of tiers for your VoIP origination pricing. How many tiers is too many when it comes to billing your VoIP customers? Three? Five? Twenty? 

At Call 48 we want to give our resellers ease of use when it comes to creating a bill for their customers. The resellers spoke and we listened. One told us that before they switched to Call 48, their minutes got filed into more than 27(!) different pricing categories. They told us billing for them every month was a nightmare and wished there was a way to simplify. So we did!

In fact, we were so confused by convoluted price brackets and differentiations that we did away with it all together. Yes, you heard that right.

ONE TIER of pricing. For the ENTIRE United States.

Make your reseller life simple with Call 48 one tier of pricing. That means there is one price for United States DID’s with your choice of either metered rates with UNLIMITED channels or channel-based pricing with UNLIMITED usage with US origination metered pricing at $0.0029 per minute or US origination channel rates at $5.00 per channel.

One reason resellers get customers to switch to VoIP is because the phone bill was supposed to be less complicated than the regular landline carriers. And at Call 48, we believe that your phone bill should be completely straight forward. Your bill shouldn’t be pages long and so difficult to understand that you start fielding calls from your customers about what they are seeing.

You will never have a bill you do not understand again! When Call 48 is providing your North American origination usage, you can say goodbye to complicated bills to your customers. Our resellers report easy understanding of both their bill, and the ease of billing their customers as well. 

That is why at Call 48, we made it easy for you. And for your customers. If you make a call, it’s billed at one rate. It doesn’t matter if you are calling a big city like New York or Los Angeles and it doesn’t matter if you are calling a farm in Iowa. It’s one price.

When Call 48 is providing your North American origination usage, you can say goodbye to those multiple pricing tiers. Why should you have a difficult bill or wonder what tier your customer calls are going to be billed at? Stop worrying and wondering! Contact Call 48 today and learn more about one tier pricing structure for your carrier service needs.

Emergency 911 VoIP Carrier Services

Call 48 has resellers covered in an emergency. We offer complete e911 services that are 100% compliant with FCC and CRTC and cover the entirety of the United States and Canada. Our e911 services are part of our portfolio of carrier services and solutions offered to both wholesale and reseller customers. E911 services are the functionality that allows end-users to contact emergency services, including the police, fire and hospital medical services.

How Call 48 VoIP e911 services work:

If you live in an area where E911 service is available, your telephone number and the address you have registered or will register during the sign-up process will be automatically forwarded to the most appropriate emergency dispatch center. Consequently, the emergency operators will have immediate access to the information they need send help directly to your location.

It is important to remember that the address you register with is the address that will be automatically forwarded to emergency services when you dial 911 – therefore, if you relocate either temporarily or permanently, you must update your address by clicking on the member login to any such move so that emergency services always has the correct information regarding your whereabouts.

When you are reselling V1 VoIP services and solutions, it is important to familiarize yourself with the emergency and e911 services. Contact a member of the Call 48 team to inquire about our e911 carrier services.

One Tier Origination Pricing for Domestic VoIP Resellers

Call 48 provides our resellers with one tier VoIP origination services for anywhere in the United States. As a premier CPAAS provider, we strive to meet all your carrier service needs. Call 48 resellers have the ability to quickly select and provision local Direct Inward Dial (DID) terminated to their VOIP gateways anywhere in the world, diminishing the need to establish multiple points of presence.

If you need VoIP origination services for anywhere in the United States, Call 48 transports PSTN (Land Line) originated local calls from 13,000 rate centers in the USA and 11 major markets in Canada to your softswitch, Gateway, IP PBSX or Asterisk PBX giving us one of the largest North American footprints.

One Tier. One Price.

At Call 48 we believe it’s important to make a reseller’s life easy so they can focus on the business of selling. We accomplish this with one tier of pricing. That means there is one price for United States DID’s with your choice of either metered rates with UNLIMITED Channels or Channel-based pricing with UNLIMITED Usage with US Origination Metered pricing at $0.0029 per Minute or US origination channel rates at $5.00 per Channel.

One tier pricing is complimented by our state-of-the-art back end support portal that allows our VoIP reseller clients access to all of our carrier services including:

• Search by state, rate center, NPA/NXX

• Over 13,000 US rate centers

• Advanced Forwarding to up to 3 local numbers or IP addresses

• Ability to Bulk Update/Changes

• Available In and Outbound CNAM

• Available In and Outbound Fax

• Available Directory Listing

• Per minute income usage based (unlimited channel incoming)

• Toll Free to SIP Origination pricing based on the originating area code

One of the reasons why resellers get into VoIP is because the phone bill was supposed to be less complicated than the regular landline carriers. And at Call 48, we believe that the phone bill your customers receive should be completely straight forward.

Learn more about our one tier United States origination pricing by contacting Call 48  now.

VoIP Origination Services and DID Management

Once you have access to Call 48’s DID inventory of more than 15,000,000 on net and off net numbers sourced from more than 13,000 rate centers, you are going to need to manage those numbers. As a premier CPAAS and VoIP provider, we ensure an easy process by providing simple and seamless DID (Direct Inward Dialing) management. With normalized tier pricing and least cost sourcing, we enable our resellers to focus on growing their business.

Do you need to grow your phone number inventory? Call 48 offers amazing DID products providing a flexible, reliable, and cost effective solution to acquire and manage telephone numbers. Our leading edge cloud based portal provides a single interface to search, procure and activate numbers from multiple providers.

Our resellers gain quick access to low, pre-negotiated rates on local/domestic and international DID and toll-free numbers. We accomplish this through one of the largest global wholesale carrier footprints, featuring no minimum orders and per-minute and per-session rates.

The Call 48 VoIP origination services and DID staff are experts at providing IP telephony and support our customers with dependable, carrier-class service and a robust IP-optimized network. Our 24/7 technical support keeps everything up and running smoothly, and our redundant, state-of-the-art soft switches and distributed architecture ensure network resilience.

Contact a representative from the Call 48 DID and VoIP carrier origination services team to find out how we can help you procure the DID products that you need at the lowest rates around.

Variety of VoIP Origination and DID Services

With access to over 13,000 rate centers and more than 180 LATAs for the United States and Canada, Call 48 offers resellers access to our inventory of phone numbers where our DIDs starting at $0.15 and $5 channels. Through our proprietary VoIP Portal, Call 48 customers have instant access and provisioning to more than 15,000,000 on net and off net Wholesale DIDs. Our web management portal additionally delivers the freedom to search, purchase, and provision Wholesale DIDs in real-time.

As a premier CPAAS provider, individual DID numbers can be customized online with add-on features such as CNAM (caller ID delivery and storage), SMS, T.38 (faxing over IP), fax-to-email, email-to-fax, E911 emergency and alert notification service, and 411 directory assistance. Telephone numbers can be selected in several ways: by network, tier, NPA, state, rate center, LATA, and vanity.

Call 48 VoIP DID origination service gives resellers the ability to customize service packages by individual DID in the form of TN, telephone number, and numbers. By offering our wholesale VoIP DID origination service in tiers, it allows our customers maximum flexibility with service options such as wholesale CNAM caller ID storage, SMS, T.38 faxing, fax-to-email, email-to-fax, E911 emergency and alert notification services, and more.

With global presence in over 120 countries and thousands of area codes around the world, Call 48 offers one of the largest wholesale international DID origination coverage in the VoIP industry. Our extensive selection of wholesale International DIDs gives our customers access to local phone numbers in thousands of cities.

Each International DID is billed on a flat-rate, fixed monthly fee service. This means no per-minute charges and our talking on the phone as much as you want for a low, monthly flat charge. This includes an unlimited number of calls, with no limit on the length of each call. Moreover, each number is provided with two channels, allowing two concurrent incoming calls on the same number.

Need toll free numbers? Call 48 offers Toll-Free DIDs available for instant provisioning and can port existing Toll-Free DIDs to our network. Toll-Free DIDs are ideal for your business customers because they can be dialed from any phone in the United States at no cost to the caller. Vanity wholesale Toll-Free DIDs (think 1-800-FLOWERS or 1-800-GOT-JUNK) are also available.

To find out more about the VoIP Origination DID options Call 48 can provide you, as well as our International Rate list, contact us now so you can get your customers calling!

VoIP Carrier Service Suite for Resellers

Call 48 is a one stop shop for a complete line of VoIP services solutions that enable carriers to quickly and easily deploy new services at minimal cost. With our stocked  portfolio of VoIP services supporting your business efforts, you can focus on growing your core business and making more money. 

By becoming a Call 48 reseller, you can profit from our complete suite of carrier services we offer to our resellers. These include:

Complete Carrier Services

  • Increase your revenue by terminating V1 VoIP’s international traffic in your country
  • Lower your costs by partnering with V1 VoIP to terminate your international traffic

Variety of Added Features

  • Implement prefix dialing, ANI/CLI recognition, subscription dialing, and multiple origination services
  • Provide your residential and corporate customers with pre- or post-paid alternative long-distance services

Call 48 even offers a calling card program where a reseller can establish their own private-label calling card service or leverage our name recognition by offering a Call 48-branded calling card service. This includes high margin, high volume origination for international long distance licensees.

Don’t wait any longer to add to your portfolio of services that you offer. Call 48 can give you everything you need to offer businesses state of the art communications. Contact a member of the Call 48 team today to get started reselling our services and solutions.

VoIP Origination Carrier Service and DIDs for Resellers

When it comes to offering VoIP reseller carrier services with origination and DIDs in particular, Call 48 cannot be beat. We have the largest database of North American DIDs with over 15,000,000 on net and off net numbers available from over 13,000 rate centers. Our DID pricing for the United States and Canada starts as low as $0.10 per DID, and each DID comes with your choice of either metered or port based pricing. 

Each reseller is different and so are their business needs. Call 48 looks at each individual reseller to offer their business the origination services they want, the DIDs they need and the ability to optimize their business into the future.

Our VoIP reseller origination rates are extremely competitive. But where we truly help resellers succeed is our proprietary backend system called VoIP Portal. Along with our premier CPAAS capabilities, our state of the art online provisioning system allows you to instantly add DIDs already in stock on our system or to easily order DIDs for delivery in a short time. It also makes it simple to port existing phone numbers.

Whether you are starting your own VoIP reseller business or one looking to add to your portfolio of customer offerings, Call 48 has the origination carrier services that you need. Our DID pricing is flexible for both domestic United States and foreign locales, look no further than Call 48.

Want to know more about our carrier services, origination pricing or DIDs? Get in touch with a Call 48 sales representative today!