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The Process of Call 48 Local Number Porting

The most common question a new VoIP customer will always ask is “Can I keep my existing number?” It’s one of those questions that no matter how many times you have heard that you can do this when switching from a traditional phone line to VoIP usage, people still want it confirmed. In order to keep the number, it needs to be ported to the new provider. Here Call 48 explains what number porting is and how to port your phone number over to us.

To keep the old phone number it needs to be moved by a method called Local Number Portability (LNP), or “porting”. Porting is a process which allows users to move their phone numbers from one network or provider to another. There are a number of reasons why someone may wish to do so such as contact consistency, memorability (do you know anyone’s phone number that’s not saved in your phone?), publicity and company branding.

Porting a number from the traditional phone line to VoIP is possible, but not always an available service. In many cases, the former provider will only port for a ‘goodbye’ fee. It’s done mostly in an last-ditch attempt to keep you as their customer and also as a severance payment. In landline to VoIP transitions, local number portability encounters a only few challenges. For one, telephone providers may be restricted in their network’s reach, so users transferring to another city or country simply go out of bounds. As well, local number portability requires a person or business’ registration to match the records both providers have on hand, meaning a number assigned to different individuals, although in the same company or family, does not work.

If you are switching from traditional phone landlines to VoIP, you’ll find the change very simple with only a few steps. All you have to do is activate an account, plug-in a call device, disable the old phone line, and you are off making VoIP calls! Businesses may spend additional time configuring voice menus and other fun VoIP capabilities to suit their needs, but the whole process is incredibly straightforward nonetheless. From VoIP provider to VoIP provider, however, porting cannot typically happen because users do not own the virtual numbers assigned; they instead belong to the network as a whole.

Call 48 assigns all numbers automatically through our proprietary backend VoIP Portal system. It provides a wide variety of local and toll-free number area codes to pick from, so users will find their options abundant. See for yourself and follow this link through to the DID numbers page. Speaking with the VoIP provider directly is also a good move to see if there are exceptions or alternatives, so do not hesitate to get in touch.

To get more information about number porting, please contact a member of the Call 48 porting team to see if you can take your number with you to VoIP.

Keep Your Identity with Your VoIP Phone Number

What is your company’s identity worth? When a reseller is new to Call 48, they ask the same question each time on behalf of their customers and it’s an important one: can I take my business phone number with me? 

Think about your identity as a company. Customers and vendors have been contacting you through that valuable number for who knows how long. Your phone number is a huge part of your identity. And you want to ensure that you can take that piece of your identity with you. When it comes to phone numbers in the VoIP world, there are three main categories of phone them, and Call 48 handles them all.

1. Ported Numbers

Ported numbers are those that you have already brought from one provider and are moving to Call 48. Click this link to learn more about our number porting process to keep your number.

2. Toll-Free Numbers

Toll-free numbers, those 800 or free to dial numbers, are free to be ported from provider to provider. Want to be sure about this? They are actually required to be done so by U.S. law! So no matter what company you are switching from, when you come to Call 48 you can take your toll free number with you.

3. Provided Numbers

Provided numbers are a slightly different case. If your previous provider assigns you a phone number, then that service has the ability claim ownership of that number. They can also deny you the right to port it away if you switch providers. However you make the switch to a powerful, leading provider like Call 48 , we will do everything in our power to make sure the move is as seamless as possible.

What is identity worth to you? At Call 48 you don’t have to worry about it. Contact us now to find out how to keep your phone numbers.

Local Number Portability for Telecom and VoIP Explained

Resellers are used to their customers asking if they can keep their phone number when they initially make the switch to VoIP services and solutions. What they are really asking is if their number can be ‘ported’ to their new provider. 

Porting, or more formally, Local Number Portability (LNP), is exactly that, the process of transferring a phone number from one service provider to another. When switching to a new business phone service, if you want to keep your existing phone number you will need to take action to transfer your phone number(s) from one provider to the other. This is where the process, called ‘porting’, occurs.

The customer’s part of porting providing the details of a port and initiating a request with their provider. The provider’s part is working with other providers to complete the port request and updating the customer on the status of the port request.

If you’re planning on switching phone service providers, notify both parties early to understand what your business phone number porting options are. This reduces the likelihood of unexpected changes to your business operations, and gives you time to evaluate alternatives in case a port is not possible. There are a few instances in which a phone number cannot be ported to a new provider.

So wait, with all this paperwork, you may be wondering if porting a number legal? Absolutely. Non only is it legal it is also heavily regulated as well. The Federal Communications Commission (FCC) actually mandated porting and also included the process in the Telecommunications Act of 1996.

To learn more about local number porting, contact the Call 48 porting department.