What is your company’s identity worth? When a reseller is new to Call 48, they ask the same question each time on behalf of their customers and it’s an important one: can I take my business phone number with me?
Think about your identity as a company. Customers and vendors have been contacting you through that valuable number for who knows how long. Your phone number is a huge part of your identity. And you want to ensure that you can take that piece of your identity with you. When it comes to phone numbers in the VoIP world, there are three main categories of phone them, and Call 48 handles them all.
1. Ported Numbers
Ported numbers are those that you have already brought from one provider and are moving to Call 48. Click this link to learn more about our number porting process to keep your number.
2. Toll-Free Numbers
Toll-free numbers, those 800 or free to dial numbers, are free to be ported from provider to provider. Want to be sure about this? They are actually required to be done so by U.S. law! So no matter what company you are switching from, when you come to Call 48 you can take your toll free number with you.
3. Provided Numbers
Provided numbers are a slightly different case. If your previous provider assigns you a phone number, then that service has the ability claim ownership of that number. They can also deny you the right to port it away if you switch providers. However you make the switch to a powerful, leading provider like Call 48 , we will do everything in our power to make sure the move is as seamless as possible.
What is identity worth to you? At Call 48 you don’t have to worry about it. Contact us now to find out how to keep your phone numbers.
A customer keeps their number because the number is ‘ported’ from a network to a provider. When the number is local, this is referred to as Local Number Portability (LNP). Call 48 has worked hard to make sure that porting your local phone numbers is as simple and fast as possible. With our proprietary back end system called VoIP Portal, numbers are assigned automatically and updated in real time. In addition, there are also a wide variety of local and toll-free number area codes to pick from, so users will find their options abundant.
Porting a number from a standard telephone provider to VoIP is possible, but not always an available service, and believe it or not, not all phone numbers are actually eligible for a porting transfer. Providers often will only port numbers away for a fee. But when porting a number from one VoIP provider to another, porting does not commonly happen because users do not own the virtual phone numbers assigned. Most of the time, they actually belong to the network as a whole.
In service to VoIP porting, LNP transfers will see a few challenges. First, some telephone providers may be restricted in their network’s reach, so users transferring to another city or country simply cannot be done. Local number portability requires a person or business’ registration to match the records both providers have on hand, meaning a number assigned to different individuals, although in the same company or family, does not work. Speaking with the VoIP provider directly is also a smart move to see if there are exceptions or alternatives.
There are also many reasons why a customer will want to keep their number. Their customers know their number. Sometimes they find their number memorable or if it’s a business, perhaps there is some branding behind the number. But regardless of the reason, “Can I keep my phone number?” is a question customers always ask. Let Call 48 give you the easy answer of yes to them. Contact one of our sales representatives can hook you up with a free demo of VoIP Portal.