1200 S. Rogers Circle, Unit 6, Boca Raton, FL 33487
Support: 561-282-5500
Office: 888-444-1111

Keep Your Identity with Your VoIP Phone Number

What is your company’s identity worth? When a reseller is new to Call 48, they ask the same question each time on behalf of their customers and it’s an important one: can I take my business phone number with me? 

Think about your identity as a company. Customers and vendors have been contacting you through that valuable number for who knows how long. Your phone number is a huge part of your identity. And you want to ensure that you can take that piece of your identity with you. When it comes to phone numbers in the VoIP world, there are three main categories of phone them, and Call 48 handles them all.

1. Ported Numbers

Ported numbers are those that you have already brought from one provider and are moving to Call 48. Click this link to learn more about our number porting process to keep your number.

2. Toll-Free Numbers

Toll-free numbers, those 800 or free to dial numbers, are free to be ported from provider to provider. Want to be sure about this? They are actually required to be done so by U.S. law! So no matter what company you are switching from, when you come to Call 48 you can take your toll free number with you.

3. Provided Numbers

Provided numbers are a slightly different case. If your previous provider assigns you a phone number, then that service has the ability claim ownership of that number. They can also deny you the right to port it away if you switch providers. However you make the switch to a powerful, leading provider like Call 48 , we will do everything in our power to make sure the move is as seamless as possible.

What is identity worth to you? At Call 48 you don’t have to worry about it. Contact us now to find out how to keep your phone numbers.

Local Number Portability for Telecom and VoIP Explained

Resellers are used to their customers asking if they can keep their phone number when they initially make the switch to VoIP services and solutions. What they are really asking is if their number can be ‘ported’ to their new provider. 

Porting, or more formally, Local Number Portability (LNP), is exactly that, the process of transferring a phone number from one service provider to another. When switching to a new business phone service, if you want to keep your existing phone number you will need to take action to transfer your phone number(s) from one provider to the other. This is where the process, called ‘porting’, occurs.

The customer’s part of porting providing the details of a port and initiating a request with their provider. The provider’s part is working with other providers to complete the port request and updating the customer on the status of the port request.

If you’re planning on switching phone service providers, notify both parties early to understand what your business phone number porting options are. This reduces the likelihood of unexpected changes to your business operations, and gives you time to evaluate alternatives in case a port is not possible. There are a few instances in which a phone number cannot be ported to a new provider.

So wait, with all this paperwork, you may be wondering if porting a number legal? Absolutely. Non only is it legal it is also heavily regulated as well. The Federal Communications Commission (FCC) actually mandated porting and also included the process in the Telecommunications Act of 1996.

To learn more about local number porting, contact the Call 48 porting department.