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Call 48 CPaaS Platform is the Modernization of VoIP

Call 48’s CPaaS enabled platform VoIP Portal is a window to the modernization of VoIP.  Delivering CPaaS enabled solutions with real-time accuracy.

Communications Platform as a Service, or CPaaS, is a cloud-based, must-have VoIP solution for agile innovation in the business landscape. Call 48 offers these CPaaS enabled solutions via our customer backed platform VoIP Portal. This state of the art solution for business growth allows our customers complete flexibility without having to rebuild their entire infrastructure.

By utilizing VoIP Portal, the Call 48 customer CPaaS platform, you can buy, port and provision DIDs as well as make integrations to your CRM system and other essential tools. But perhaps the biggest benefit of our CPaaS by far is its ability to support innovation at the speed that suits our customers.

As a Call 48 customer you can implement new tools and functionality at the speed that suits you, without having to risk your budget. You can switch functionality on and off, which means you pay only for the services you actually need.

Take advantage of Call 48 CPaaS enabled solutions and get everything you need to be in the telecom world. From DID phone numbers and SMS to text to speech and cloud hosted PBX, it’s all easily controllable by either our portal or an API to control the portal. Contact a Call 48 CPaaS representative today for a free demo of the VoIP Portal.

Why You Need Call 48 Origination USA Footprint

A VoIP footprint refers to the ability to supply VoIP services and solutions to a geographical area. If you can only offer services to Florida, it means your footprint is Florida. Call 48 has made it our mission to offer one of the largest North American origination footprints available. So much so, the 48 is in our name.

As a premier CPAAS provider Call 48 continues to expand its VoIP footprint throughout North America, blanketing the United States and Canada, as well as across the globe. With the ever expanding of its service area, Call 48 is able to deliver in-demand, flexible and innovative phone and VoIP-based services to more than ever before.

Call 48 is a carrier serving the business marketplace with high-quality and innovative services at industry low prices, Call 48 meets the demand of resellers eager to market flexible and affordable VoIP-based options.

Every time we expand our footprint it means our customers can move into new territories with their telecom ventures. If you need a new DID phone number in the United States, we make it as simple as go to our innovative, CPaaS customer platform VoIP Portal, and click on a DID. In real time you can purchase, provision it or port it. We cover more than 13,000 rate centers and over 180 LATAs.

If you are looking to leverage Call 48’s competitive advantages within growing markets around the world, contact us now.

Our Origination Footprint is Bigger and Size Matters

Is your provider’s footprint just not big enough?

If you are a wholesale, private label or reseller customer looking for a phone number, look no further than Call 48. A VoIP carrier footprint by definition means the area where Call 48 has access to sell our own DID phone numbers. We have taken the time and spent the money and resources to offer complete coverage of the United States from over 13,000 rate centers, more than 180 LATAs, plus nearly 120 other countries.

This means your provider doesn’t own or have enough access to sell different phone numbers from around the country. And when this happens, they have to source the phone numbers you have requested and need from other providers and resell them. Many will not do this because it takes time, which is a waste to them and it isn’t affordable, so they won’t spend the money.

Call 48 has taken the time and spent the money so you don’t have to.

Call 48 is a premier CPAAS provider offering the United States as our On-Net footprint. On-Net means we have done the expensive and heavy-lifting work for you. This is our infrastructure and our phone numbers.

With Call 48, you gain access from rate centers where we are registered with NPAC (the Number Portability Administration Center) and where we have infrastructure and tandem circuitry to receive calls in and out of those networks. Not only has Call 48 incurred the costs to do this, we also have multiple regulatory filings and approvals as well as state filings. 

Who benefits from a complete VoIP footprint?

If you do telecom business beyond a generalized, geographical area, you need a VoIP company like Call 48 which provides a complete VoIP footprint. If you only need numbers in the Chicago area, then you only need Chicago phone numbers. As soon as you need them outside, you are going to need to increase that footprint.  

At Call 48 we strive to ensure the size of our VoIP footprint are continue to expand it. It is our goal to never have a customer not have access to the phone numbers that they need. Contact us today to find out if we have yours waiting for you.

Call 48 CPaaS for Flexible Work Force

Ever since the beginning of the 2020 global pandemic, the way we work has drastically changed. What used to be a sales force on the road closing business has turned to office closures and employees working remotely both because they have to and because they choose to. At Call 48 we use CPaaS to combine flexible and essential communication functions into a single platform.

Call 48 CPaaS enabled solutions unlock more streamlined communication tools for businesses. The “as a service” cloud delivery model means that organizations can access all of their communication tools via the cloud so they don’t have to manage a data hardware room or backend infrastructure. With a single click, workers can move seamlessly from their computers to their phones without missing a beat. Our CPaaS offers streamlined communication that keeps up with today’s fast-paced workflows.

Biggest Benefits of Call 48 CPaaS

Flexibility: Call 48 CPaaS enabled solutions offer full flexibility. This means not only can you control the features that it has, but also the integrations with APIs.
Scalability: Another huge benefit of Call 48 CPaaS is that these solutions scale with businesses as they grow and change. Since users access the Call 48 customer CPaaS platform VoIP Portal through the cloud, they can log on anywhere, with any connected device. This enables real-time communication between employees in different office locations or those working remotely.
Cost: Cloud communications tools save organizations money as opposed to traditional on-premises technology. There’s no need to maintain physical infrastructure on-site, front installation costs, or hire specialized IT personnel to manage the technology.

Businesses that want to keep their workflows while integrating proprietary communications features, or those with specific security or scalability needs, should contact a Call 48 CPaaS specialist right now.

CPaaS Services and Solutions Glossary of Terms

CPaaS stands for Communications Platform as a Service and it’s leading the way in the next evolution of VoIP services and solutions. This popular way of communicating is consistently being talked about by industry insiders as the way of the future. Here Call 48 provides a glossary of CPaaS terms so you can join the conversation with us.

10DLC

10 Digit Long Code also known as commercial long codes, support the high-volume messaging throughput that businesses need to send out bulk messages. Most of the companies opt for 10DLC because of its capability of sending 100,000 text messages/month with a send rate of 15 messages/second. 10 DLC can be considered as an upgraded version of the A2P messaging.

API

Application Program Interfaces are a software intermediary that enables two software apps to interact with each other. At Call 48 APIs are integrated into our CPaaS enabled customer platform VoIP Portal, enabling data transmissions between two software applications.

A2P

Application-to-Person Messaging refers to text or multimedia messages that are sent by businesses to end-users. Unlike Person-to-Person messaging, A2P Messaging allows businesses to automate text messages for various purposes, such as sending promotional messages, appointment reminders, OTPs, or alerts.

ANI

Automatic Number Identification is a feature used by telephone service providers to track the number of a caller. This feature is also offered to businesses to help them identify who is calling them. The line type and the phone number of a calling party are recorded, even if the caller ID blocking is on.

ALI

Automatic Location Identification is an intelligent electronic location system that automatically displays a caller’s number and addresses when they call an emergency responder service such as fire departments or police departments. ALI makes it easier for emergency responders to locate the caller’s address quickly, regardless of landline or mobile origination.

Alphanumeric Sender ID

The alphanumeric sender ID technology enables a sender to set their business name as the Sender ID when sending one-way text messages to supported countries. Usually, the alphanumeric Sender IDs can be as long as 11 characters, and the accepted characters are a-z, A-Z, and 0-9. Alphanumeric Sender ID can significantly increase your SMS open rates.

Bulk SMS

Often enterprises trigger SMS to a large volume of customers in one go.

Call Masking

Call Masking refers to the technique of masking a telephone number to keep your personal number private. The same technique can also allow the parties to send SMS to each other without revealing their personal phone numbers.

C2C

Click-to-call refers to a type of digital communication in which a person clicks a button or text in order to be connected with another individual in real-time. These click-to-call links are commonly found as buttons on websites or mobile applications.

C2D

Click-to-Dial is a browser-based plugin that allows users to auto-dial any number with one click.

CPaaS

Communication Platform as a Service is provided by Call 48 through our backend customer platform called VoIP Portal.

Contact-Center-as-a-Service (CSaaS)

Contact Center as a Service is a customer experience solution that allows businesses to access all the separate components that make up a traditional contact center via any channel.

Concatenated SMS

Concatenated SMS enables you to send longer text messages without the content being split in a way that may confuse the recipient. Businesses use this method to overcome the limitation of the number of characters sent in a single SMS.

CCI

Contact center infrastructure consists of both software and hardware components that are required to run a contact center. This includes IVR units, automatic call distributors, cloud-telephony integration, and universal queue management.

Call Detail Record or CDR

Call detail records are used to capture details on calls made on telephone systems, including the name and the number of the caller, the name and number of the receiver, the date and time when the call was made, and the call duration. Call 48 CDRs help our customers generate bills and offer a detailed description of calls made.

Conversational AI

Conversational AI refers to technologies such as virtual assistants or chatbots, which end-users can interact with.

Delivery Report 

A delivery report or DLR is the notification you receive when the SMS sent from your number has been delivered successfully.

Flow Builder

Flow builders can create communications workflow for Voice, SMS, and Webhooks without a single line of code. It can be used for automating, prototyping, and connecting communications flows with your customers within minutes.

Global System for Mobile Communications 

GSM is a system of standardized protocols applicable for mobile devices using a 2G digital cellular network.

Home Location Registry 

Home Location Register is a database that contains various information related to mobile subscribers of a mobile network such as their mobile numbers, the services they have opted for, their number porting history, or any other similar information.

Interactive Voice Response 

IVR is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad.

IMSI

An International Mobile Subscriber Identity is a unique number that identifies every user in a GSM and UMTS network.

Information and Communications Technology 

ICT can utilize internet, computer-based, or mobile-based technology to make communication services available to a wide range of users.

MFA

Multi-Factor Authentication is a security system that verifies a user’s identity by requiring multiple credentials. It is a vital component of identity and access management.

MVNO

Mobile Virtual Network Operators are those organizations that offer mobile services but do not necessarily have the infrastructure that is required to provide mobile phone services.

MNP

Mobile Number Portability is a facility that allows mobile users to retain their phone numbers when they switch from one network operator to another, irrespective of the geographical location.

MSIN

The Mobile Subscription Identification Number refers to the ten-digit unique number used by mobile network operators to Identify a mobile phone.

Mobile Terminated 

The term Mobile Terminated refers to an SMS message sent from a client application and delivered to the recipient’s mobile device, with the word terminated conveying that the messages are delivered to a specific mobile device.

Natural Language Processing

Natural language processing is a subfield of artificial intelligence that assists AI chatbots in understanding and processing human language.

Omnichannel

Omnichannel selling offers a unified brand experience to customers irrespective of the channel they are on.

One Time Password 

An OTP is used to validate the authenticity of the user utilizing a one-time-password and expires after each session. The OTP can be purely numeric or alphanumeric.

Person to Application Messaging

Person-to-Application messaging is the process of sending messages from a mobile user to an application. The process requires the end-user to start the interaction with a business or company by sending an SMS to an application.

Person to Person Messaging 

Person-to-person messaging is defined as a two-way messaging conversation between two users via mobile phones or similar devices.

Premium SMS 

Sent to a short 3-7 digit number, Premium SMS is a relatively more expensive SMS service the end user pays to receive. Examples of Premium SMS include voting for a contestant, donating for charity, downloading games or ringtones, or subcribing to paid services like daily horoscope, news updates, etc.

Rich Communication Services

RCS is an upgrade of the text-focused SMS protocol. With RCS, businesses can also track conversions, click-through rates, and read receipts of the messages sent. It allows businesses to send multimedia files, locations, documents to make conversations more engaging.

Representational State Transfer API 

A REST API is a standardized and straightforward way for two applications to communicate via HTTP, similar to web browsers & servers. Businesses usually prefer this technology because of the flexibility it gives.

Sender ID

Businesses often subscribe to a unique number or name while sending text communication. This Sender ID is displayed in the “from” section of the customers’ inbox. It helps businesses create brand awareness and recall.

Session Initiation Protocol 

SIP is a signalling protocol that initiates, maintains and terminates multimedia sessions over the internet. Call 48 offers SIP services and solutions to wholesale and reseller customers with a private label option.

Short Message Peer-to-Peer Protocol 

Short Message Peer to Peer protocol or SMPP is a general standard laid down for SMS processes, regarding how large volumes of SMS can be sent in a very fast and reliable manner.

SMS API

An SMS API is a well-defined software interface that enables code to send short messages via an SMS Gateway. SMS APIs are often used to bridge the gap between telecommunications carrier networks and the wider web.

Software-as-a-Service (SaaS)

SaaS is a software distribution model in which a third-party provider hosts applications and makes them available to customers over the Internet.

Short Message Service Center 

A short message service center is an element of a wireless network that manages messaging operations such as routing, storing, forwarding, converting, and delivering SMS messages.

Short Code

A Short Code is a 4-6 digit virtual number that enables the receiving and sending text or multimedia messages. They are usually used by businesses to let consumers opt-in to their marketing campaigns, notification services, or to enter SMS contests.

Text-to-Speech 

A Text-to-Speech (TTS) software converts written text into an audio format. It allows businesses to have a consistent voice across all platforms.

Two Factor Authentication 

Two-Factor Authentication, (also known as 2FA), is an extra layer of protection used to ensure the security of online accounts beyond just a username and password.

Universal Mobile Telecommunication Service 

The UMTS (Universal Mobile Telecommunication Service) is a 3G mobile cellular network system based on GSM (Global System for Mobile). It can transmit text, voice, video, and multimedia at data rates up to 2 Mbps.

Unified Communications as a Service (UCaaS)

Unified Communications as a Service refers to a cloud-based service offering that enables enterprise communications and instant collaboration across business locations. UCaaS solutions help enterprises stay connected with their stakeholders via text, instant message platforms, voice, or video conferencing channels.

Verified SMS 

Verified SMS is a feature of Google Messages that adds sender verification and branding to a business’ SMS program to make them safer and more trustworthy. This is a step taken by google to strengthen user privacy and security, and prevent spam.

Video API

A Video API makes it easy to build a custom video experience within any mobile, web, or desktop application, and is built on the WebRTC industry standard that is available on billions of devices.

Virtual Long Number

A Virtual Long Number (VLN) is a 12-digit mobile number that businesses use to send and receive SMS or voice calls from the public. It is often used for promotional and marketing activities.

Virtual Private Network 

Virtual Private Network (VPN) faciliates privacy for users by masking their IP addresses. It makes online activities untraceable and provides anonymity to the users. VPN is especially helpful when working from a public network.

Voice API

A voice API, or application programming interface, is a software connection that enables companies to embed the ability to make and receive voice calls into their applications and networks.

Voice over Long Term Evolution (VoLTE)

VoLTE is one of the most advanced technologies that the leading mobile network operators use to deliver high-quality voice calls. Voice conversations that happen via VoLTE will sound extremely clear with reduced background noise. Apart from voice quality, users can also enjoy certain benefits such as faster connection times and longer battery life.

Virtualized Network Function (VNF)

VNFs are virtualized tasks that were formerly managed by dedicated hardware. VNFs transports individual network functions from the hardware devices to software and operates on commodity hardware. VNF includes domain name systems, firewalls, or Network Address Translation, and most of the tasks can be operated via virtual machines.

WebRTC

WebRTC stands for Web Real-Time Communication. It enables real-time media communications like video, voice, and data transfer natively between browsers and devices, allowing users to communicate from within their primary web browser without the need for complicated plug-ins or additional hardware.

Call 48 Has the VoIP DID Phone Number Inventory You Need

If you need DIDs you came to the right place! Call 48 offers the largest North American DID footprint with access to over 13,000 rate centers and over 180 LATAs. Our resellers have instant access to our phone number inventory of more than 15,000,000 numbers starting at $0.15 and $5 channels.

Through our CPaaS enabled customer platform, wholesale, reseller and private label clients can port, purchase and manage DIDs in real time. With global presence in over 120 countries and thousands of area codes around the world, Call 48 offers one of the largest wholesale international DID origination coverage in the VoIP industry. Our extensive selection of wholesale International DIDs gives our customers access to local phone numbers in thousands of cities.

Each International DID is billed on a flat-rate, fixed monthly fee service. This means no per-minute charges and our talking on the phone as much as you want for a low, monthly flat charge. This includes an unlimited number of calls, with no limit on the length of each call. Moreover, each number is provided with two channels, allowing two concurrent incoming calls on the same number.

Need toll free numbers? Call 48 offers Toll-Free DIDs available for instant provisioning and can port existing Toll-Free DIDs to our network. Toll-Free DIDs are ideal for your business customers because they can be dialed from any phone in the United States at no cost to the caller. Vanity wholesale Toll-Free DIDs (think 1-800-FLOWERS or 1-800-GOT-JUNK) are also available.

As a premier CPAAS provider, individual DID numbers can be customized online with add-on features such as CNAM, SMS, T.38, fax-to-email, email-to-fax, E911 emergency and alert notification service, and 411 directory assistance. Telephone numbers can be selected in several ways: by network, tier, NPA, state, rate center, LATA, and vanity.

Call 48 VoIP DID origination service gives resellers the ability to customize service packages by individual DID in the form of TN, telephone number, and numbers. By offering our wholesale VoIP DID origination service in tiers, it allows our customers maximum flexibility with service options such as wholesale CNAM caller ID storage, SMS, T.38 faxing, fax-to-email, email-to-fax, E911 emergency and alert notification services, and more.

To find out more about the VoIP Origination DID options Call 48 can provide you, as well as our International Rate list, contact us now so you can get your customers calling!

Call 48 VoIP Flexibility Meets the Pivot Demand

The pandemic has taught us that only those who can pivot and adapt will survive and thrive. With the CPaaS enabled solutions from Call 48, you will never need to worry about needing flexibility again.

In fact the one feature customers say they actually NEED in these constantly evolving times is the flexibility to evolve on the fly. More than ever, the ability to adapt and change to circumstances on a moment’s notice has become a necessity. Call 48 is ready for whatever you need with CPaaS enabled solutions.

Call 48 understands the true necessity of CPaaS solutions is all about bringing true flexibility to our wholesale, reseller and private label VoIP customers. With our state of the art CPaaS enabled customer platform called VoIP Portal, we give you full flexibility at the click of a button.

Now in its fourth generation, VoIP Portal is an easy to use interface offering everything customers need to act as a phone carrier without actually having to be a phone carrier. Working in tandem with our vast API landscape, we offer companies versatile access to new tools and functionality at a pace that suits them.

When you need a new US DID, it is as simple as point and click. We have over 15,000,000 DIDs both on net and off net in our inventory from more than 13,000 rate centers and 175 LATAs. Call 48 CPaaS VoIP Portal makes it simple to control the buying, provisioning, porting and pointing of DIDs, so there is no limit to what you can accomplish or how fast you can evolve.

With Call 48 CPaaS enabled solutions everything is controllable directly through the VoIP Portal or via an API to control the portal. We can link everything to customer websites, their CRMs, or even their own customer portals. From DIDs to SMS, 411 directory listings to voicemail to text, everything that you need is at your fingertips and under your control…in real time.

Be ready to pivot when you need to. Contact us today for a free demo of VoIP Portal and what Call 48 can do for you!

CPaaS Enabled Customer Platform in Fourth Generation

The Call 48 CPaaS enabled VoIP Portal is now in it’s fourth generation. Offering an intuitive and responsive interface, this state of the art customer platform provides real time ability to purchase and control DIDs as well as their provisioning, porting and pointing them to phone systems. 

At Call 48 we recognize that CPaaS is the developmental response to the growing need that companies have for more flexible and scalable environments. That’s why VoIP Portal is being updated and upgraded is a top priority.

Call 48 employs a full time development team solely dedicated to the management and updating of this CPaaS platform. Updates to the platform are pushed out on a consistent basis as keeping up with the needs of our customers is paramount.

As a CPaaS enabled customer interface, VoIP Portal offers full flexibility to our customers, and that’s why we ensure our platform be able to evolve as new updates become available.

All of VoIP Portal’s capabilities including customizing routing options and reviewing invoices are easily controlled in real time by the VoIP Portal or an API to control the portal. We continue our pledge to complete flexibility with our CPaaS solutions and API implementation.

As CPaaS has become one of the most valuable tools in VoIP, we have positioned Call 48 to have the epitome of flexibility for organizations looking to add new functionality to their communication. Contact a member of the Call 48 CPaaS team today for a free demo of the flexibility of VoIP Portal.

VoIP CPaaS Solutions For Instant Flexibility

The term CPaaS stands for Communications Platform as a Service and it takes the hours you spend building a portal and the money it takes to develop a platform out of the equation. At Call 48 we implement CPaaS through our state of the art customer platform called VoIP Portal. This cloud based communication platform allows developers to integrate real time communication features such as messaging, voice and video into their applications. 

Our CPaaS platform is known for its awesome flexibility, seamless integration with additional software and its simple, user-friendly interface. The Call 48 VoIP Portal offers amazing voice and messaging capabilities with a highly intuitive web interface. It is a platform is filled with a wide variety of helpful tools and APIs, making it the private label CPaaS platform that goes above and beyond.

With the CPaaS power of VoIP Portal, you can control DIDs completely with purchasing, porting, provisioning and pointing them to customers and phone systems. With Call 48 you can provide customizable and flexible billing, documentation and UI. In addition everything can be linked to your CRMs or your own customer portals or websites. Everything from 911 to 411 can be controlled with VoIP Portal or via API to it. We make it easy for you to act as a complete phone carrier without actually having to be a phone carrier. 

Every business communicates differently. Each of Call 48’s customers communicates differently with their customers. Because we recognize the need for individuality, Call 48 offers a highly scalable and customizable collection of communications capabilities that integrate with the organization’s apps, products, and services. Say hello to the future with CPaaS!

Call 48 offers our customers the state-of-the-art CPaaS technology that delivers the flexibility and capabilities that they need. Contact our CPaaS department now for a free demo of VoIP Portal and see how it can revolutionize your business.

VoIP Flexibility Through CPaaS Customer Portal

For VoIP wholesale, reseller and private label customers seeking full flexibility, Call 48 offers a state of the art CPaaS enabled customer platform called VoIP Portal. By utilizing it’s power, Call 48 makes it simple to manage origination VoIP services and DIDs with the click of a button.

Full of intuitive features and enhanced by robust APIs, this fourth generation customer interface makes Call 48 favored by VoIP customers across all sectors for its ease of use, complete scalability and API capabilities.

Call 48’s CPaaS enabled VoIP Portal offers an intuitive and responsive interface, providing customers real time ability to purchase and control DIDs as well as their provisioning, porting and pointing them to phone systems. 

All of the capabilities including customizing routing options and reviewing invoices are easily controlled in real time by the VoIP Portal or an API to control the portal. From DIDs and SMS to transcriptions and text to speech, Call 48 can link everything to customer websites, their CRMs or their own customer portals. 

Combine this CPaaS power to purchase, port and provision DIDS with our inventory of almost 15,000,000 DID phone numbers available across the United States from over 15,000 rate centers and more than 180 LATAs to feel the full force of our coverage. PRovisioning has never been easier with an unmatchable U.S. footprint.

As CPaaS has become one of the most valuable tools in VoIP, we have positioned Call 48 to have the epitome of flexibility for organizations looking to add new functionality to their communication.

Take advantage of all that Call 48 has to offer with these CPaaS capabilities. Contact a member of the CPaaS team today for a free demo of VoIP Portal.