How Call 48 Meets Post Pandemic Communication Demands

When the 2020 pandemic hit, it forced us home. To learn from home, to teach from home, to exercise at home, love our friends and family from home. When it came to work, it meant building and innovating from home, and that’s what Call 48 did, with CPaaS enabled tools and platforms that make the new work/life reality today possible.

What the global pandemic made other see for the first time was something that Call 48 already saw, that communications needed to be brought into the 21st century with a presence with cloud-based VoIP services. Communications are no longer merely a service measured by minutes and messages, but rather solutions provided as part of a dynamic real-time platform, allowing for integration with adjacent applications, exponential scale and unfettered creativity and flexibility.

While it is no small task to break free of antiquated premise-based analog telecom infrastructure, Call 48 was there to help them meet the real-time requirements they sought. With our wholesale, reseller and private label customers, Call 48 is a partner, helping them tackle the myriad of technical and regulatory challenges that come with migrating their communications to VoIP services. And while some companies were already en route to shift communications services to the cloud, it accelerated or even started the plans of others.

VoIP Portal, our CPaaS enabled customer platform now in its fourth generation, is rich with APIs, real time capabilities, UCaaS and automation. It gives Call 48 customers access to complete coverage of the United States for DIDs and origination from more than 13,000 rate centers and 175 LATAs.

We believe the hybrid work environment will be commonly accepted moving forward and Call 48 customers of all types and sizes will be able to continue business as usual utilizing the capabilities we provide. Contact us today to learn more about how Call 48 can help you take your business into the new normal.

Leave a Reply